We loved the trip to Kamikochi, with steep hills and valley and beautiful rivers – it was absolutely marvellous. Seeing monkeys was a bonus, and there were lots of signs of bears, but we didn’t see any. It all really reminded me of the Rocky Mountains in Canada or the European Alps, but with less […]
July 2023
Customer Service, Hotel, Kamikochi, Mountains, Nature
If you’ve had a search for family rooms in Japan, you’re probably becoming more and more exasperated trying to find something that will suit all of your requirements. Before we get started, it’s important to understand a few cultural differences that will explain the headaches that you have been getting: Hotel Sizes Japanese hotel […]
March 2020 accommodation, Family, Hotel, Onsen, Ryokan
Good morning Koyomi We are back from Japan and wanted to let you know what an amazing holiday we all had. Thank you so much for all your help with bookings and arrangements. Everything went exactly to plan with catching trains, taxi and hotel. We loved Le Neige hotel and Hakuba. Hopefully we will get […]
Hi KoyomiI just want to say that everything went really well on our trip. The hotels were all well chosen because of their proximity to the station, and for the facilities offered. The tours were all excellent and the tour guides very informative. I was very impressed by Japan and look forward to going back […]
Hi Paul, Just got into Tokyo, and back into the world of free hotel WiFi. The ryokans may be terrific, but wi-fi isn’t one oftheir strengths.. So far, it has been terrific! All connections worked really well. Everything is so much easier than when I was in Japan last time, about 100 years ago. Lots of English spoken; buses, trains, subways all […]
April 2014 Countryside, Hiroshima, Hotel, Onsen Hot Spring, Ryokan, Tokyo
Hi, I am just writing to give my feedback on Atsu Omori. I called this afternoon and asked for an urgent last minute booking for this weekend. I received a quote from him very quickly and he confirmed all the hotels for me. That is probably the quickest I have ever asked a wholesaler for a […]
April 2014 Hotel, Tour, Travel Agents and Wholesale
Hi Lily We had a wonderful trip to Appi Kogen. The hotel, skiing and everything else was great. We are now planning for next year. Thank you for looking after my friend Sarah and her father (they have just been to Niseko and really enjoyed it). Your colleague, Ryoko at Narita Airport gave us such […]
April 2014 Hotel, Skiing and Snow Boarding
Hi Peta Just emailing to let you know that Daniel and I had a fantastic time in Japan, the skiing at Hakuba was awesome, the accommodation was great, the owners of the lodge made us feel very welcome and it was lovely to share stories/information in the common lounge/dining room with everyone else, lots of […]
Castle, Food, Hotel, Kyoto, Skiing and Snow Boarding, Temples and Shrines, Tokyo
Dear Olivia, We were wondering if you could pass on our sincere thanks to Takeda-san in Sapporo. The whole tour was so well organised and everything ran smoothly. The Aspen Hotel in Sapporo is a wonderful base and the banquet dinner last night was superb. Takeda-san, in particular, went to so much trouble to make […]
Hi Takuma,Just letting you know that I received the paperwork yesterday. I am very impressed with the professionalism of JTB (and you) with setting up the documents and the extra items they get. Can I possibly trouble you to send me an attachment of just the JTB hotel docs please as some clients (not in […]
July 2013 Hotel
Dear Olivia My husband and I have just returned from travelling around the world for the past 9 weeks. Our final port of call was Japan . Normally independent travellers, we decided that by the ninth week of our holiday, we would prefer to have someone do some organising for us which is when I […]
Dear Kathy Just a quick email to let you know how much Tony and I really enjoyed our trip to Bangkok. I felt so spoilt because you organized everything so beautifully from the hotel to the dinners to the transfers. It felt nice to let someone organize me for a change. I […]
Hello Eri,I’m not sure if you remember me but you helped organize my recent visit to Japan and I met up with you at your workplace one morning to collect documents etc just before I left. I returned from Japan last Friday and I just wanted to let you know that I had a great time and to […]
June 2013 Castle, Countryside, Hotel, Kyoto, Museum, Studio Ghibli Museum, Tokyo, Tour
